Jay Kiew
Agentic AI + Innovation Strategist. Bestselling author
- Bestselling Author, CHANGE FLUENCY®
- Change and Innovation Strategist on Agentic AI
- Growth hacker that grew digital healthcare company from $500M to $2B in 2 years
- Half-Blind Cancer Survivor
- Based in
- Vancouver, Canada
- Author of
- CHANGE FLUENCY: 9 Principles to Navigate Uncertainty and Drive Innovation
Watch Jay
4 videos. Click any to play.
About Jay
Check Jay's availability →Jay Kiew is the leading expert on Change Fluency®. As a change navigation strategist and keynote speaker with over 15 years of innovation experience, he has created more than $2B of impact for 400+ executives by designing, developing, and delivering organizational transformation, but his story extends far beyond the professional arena.
Kiew is a half-blind cancer survivor, whose life is a testament to resilience in the face of adversity. His remarkable blend of professional expertise and personal resilience equips leaders to navigate uncertainty with confidence and connection.
Jay spent his corporate career working at Deloitte, TELUS, and ADP, where he led mission-critical strategic transformations. This included a $150-million primary care health policy reform, $13-million tech transformations, doubling app users from 1 to 2 million, and scaling 15 product lines to $35 million in 12 months.
At the age of 19, Jay became the world’s youngest Distinguished Toastmaster. He has since been featured in Forbes, USA Today, the Financial Times, Globe and Mail, Financial Post, Digital Journal, Ivey Business Journal, Change Leadership, and more. In 2024, the Project Management Institute inducted Jay as a Future50 honoree for his work on enabling organizations with AI Adoption.
Jay holds an MBA from the Ivey Business School and lives in Vancouver with his wife, two daughters and a stubborn Shiba Inu named Brooklyn.
3 keynotes from Jay
Every keynote is tailored to your audience and theme.
Navigate: How to Flourish in the Complexities of an Uncertain World
Our world has never been more complex. Economic pressures demand we do more with less. Policies and regulations shift beneath our feet, leaving us less certain of the ground we're standing on. And as the pace of change accelerates, Agentic AI pushes the pedal deeper.
While we strive to drive meaningful impact, we're grappling with teams that are worn down and wondering if the effort is worth it.
With everything in flux, how do we lead with confidence, let alone flourish?
In this 60-minute keynote, innovation strategist and bestselling author Jay Kiew will unpack Change Fluency®, the idea that change is a language that we can learn to speak.
Through research-backed case studies of trailblazing leaders who have turned disruption into growth, and a live walkthrough of how to apply Agentic AI to your world, Kiew will showcase the three core skills required to equip you and your teams, no matter what comes your way.
- Keynote
- Workshop
- Virtual
- Panel
Evolve: Driving Innovation in the Age of Agentic AI
ChatGPT-6 Astra. Claude CoWork. OpenClaw.
By the time our conference comes around, these tools will have evolved beyond what we see today.
Agentic AI capability has accelerated in the last 6 months like never before, yet the world continues to struggle with integrating AI meaningfully in our workflows.
According to one study by MIT (Aug ’25), 95% of organizations are failing to see any return on investment, while the remaining 5% are exploding in productivity, shareholder returns, and employee satisfaction.
Which group do we fall into? Do we have a personal strategy to evolve how we work?
In this 60-minute keynote, bestselling author and innovation strategist Jay Kiew will share how trailblazing individuals and organizations are driving innovation and growth, and unpack the Agentic AI playbook that will help you stop experimenting with AI and start working with it.
- Keynote
- Workshop
- Virtual
- Panel
Flourish: Transforming resilience into joy through turbulent times
When disruption hits our lives, how do we flourish in the face of adversity?
In this 60-minute keynote, change navigation strategist Jay Kiew, half-blind cancer survivor and change navigation strategist, dives into the dynamics of transforming resilience into joy, even through our toughest times, while exploring the impact of community and connection.
He brings audiences on a journey of how our deepest struggles can unveil unexpected opportunities for joy and growth, inspiring audiences to reimagine their futures.
- Keynote
- Workshop
- Virtual
- Panel
Trusted by 17 organizations
A selection of the organizations Jay has spoken for.
- VISA
- DELL
- MARRIOTT
- World Bank
- SAP
- Blue Cross
- US Air Force
- Sage
- Lexis Nexis
- Medtronic
- Lincoln Financial
- CoreNet Global
- Motley Fool
- Cobank
- Risk & Insurance Management Society (RIMS)
- National Council on Compensation Insurance (NCCI)
- Miami Dade College
I was blown away by how customized Jay's keynote was for our signs and manufacturing executives. He clearly spent the time researching our industry! He both educated and energized us, leaving us feeling inspired with clear takeaways to tackle.
Indisputably transformative. With all the shifting forces in the market today, we were actively seeking out ways to make Medtronic more change fluent. Naturally, we stumbled upon Jay's work, consumed the Change Fluency book in less than a week, and brought him in to speak with 500 of our executives and leaders spanning GMs, VPs, and Directors. There's a noticeable spark that Jay has left; everybody is buzzing non-stop about how we move from best practice to next practice.
Jay shared his insights for our IT Transformation group at World Bank. Truly incredible and thought-provoking. I’m still receiving messages and reflections from colleagues about how impactful the conversation was. I loved how he invited us to think differently. Thanks for helping World Bank build change fluency.
Check Jay's availability
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